Gaming at xbaj is meant to be fun — a form of entertainment, not a way to make money or escape problems. We provide real tools to help you stay in control, and real support when you need it.
Quick Self-Check
Tick any statements that apply to you. If you tick more than two, it may be worth taking a break or speaking to our support team.
Our Commitment
Responsible gaming is not just a policy at xbaj — it is built into how the platform works. Here is what we do to keep gaming safe and enjoyable for every player.
Every player must be 18 or older to register at xbaj. We verify age during registration and may request additional proof at any time. Accounts found to belong to minors are closed immediately and all data is deleted. There are no exceptions.
You can set daily, weekly, or monthly deposit limits on your xbaj account at any time. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period — a deliberate design choice to protect you from impulsive decisions.
It is easy to lose track of time when you are enjoying a game. xbaj lets you set session time reminders so you get a notification after a set period of play. You decide how long is long enough — we just make sure you stay aware of how much time has passed.
If you feel like you need a short break from gaming, you can activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended and you cannot log in or place bets. The break starts immediately when you request it.
For players who need a longer break, xbaj offers self-exclusion for periods of 6 months, 1 year, or permanently. Once self-exclusion is activated, your account is locked and you will not receive any marketing communications from xbaj for the duration of the exclusion.
Our support team is available around the clock. If you are worried about your gaming habits, or about someone else's, you can reach us at [email protected] at any time. We take every responsible gaming enquiry seriously and respond with care, not judgment.
Player Tools
Responsible gaming at xbaj is not just about rules — it is about giving you real, practical tools that put you in the driver's seat. Every tool listed here is available for free, works immediately, and can be activated directly from your account settings or by contacting support.
We designed these tools with Bangladeshi players in mind. We know that life gets busy, that family pressures are real, and that it can be hard to step back when you are on a winning streak. These tools are here for exactly those moments.
All responsible gaming tools are free to use and take effect immediately. No waiting period, no fees, no questions asked.
Set a maximum amount you can deposit per day, week, or month. Once set, the limit cannot be increased for 24 hours. You can lower your limit at any time with immediate effect.
Set a cap on how much you are willing to lose in a given period. When you reach your loss limit, you will be unable to place further bets until the period resets. A simple but powerful way to protect your bankroll.
Decide in advance how long each gaming session should last. When your time is up, xbaj will notify you and give you the option to stop or extend. The choice is always yours — we just make sure you are making it consciously.
Enable regular pop-up reminders that show you how long you have been playing and how much you have won or lost in the current session. A quick reality check can make a big difference to how you play.
Request a temporary or permanent account closure at any time. During self-exclusion, your account is fully locked, all marketing is stopped, and you cannot create a new account. Contact [email protected] to activate this immediately.
Know the Signs
Problem gambling can affect anyone. Knowing the warning signs is the first step to getting things back under control. There is no shame in recognising these patterns — it takes courage to be honest with yourself.
The house always has an edge. Gaming is entertainment — the moment it stops feeling fun, it is time to take a break.
Step by Step
Setting up limits and protections on your xbaj account takes less than two minutes. Here is exactly how to do it.
Go to xbaj.one and log in with your username and password. If you do not have an account yet, register first — it only takes a minute.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" section in your account settings. All available tools — deposit limits, loss limits, session timers, cool-off periods, and self-exclusion — are listed here.
Select the tool you want to use, enter your preferred limit or duration, and confirm. Most tools take effect immediately. Limit increases require a 24-hour waiting period.
If you cannot find a tool or need help activating self-exclusion, contact our support team at [email protected]. We are available 24/7 and will help you immediately.
Common Questions
Our Policy
January 2025. This policy applies to all players registered at xbaj.one.
At xbaj, we believe that gaming should be a source of entertainment and enjoyment — nothing more, nothing less. We are committed to providing a safe, fair, and responsible gaming environment for all players. This means giving you the tools to stay in control, being transparent about the risks of gambling, and acting quickly when we identify players who may be experiencing harm.
Responsible gaming is not something we take lightly. We know that for a small number of players, gambling can become a problem that affects their finances, their relationships, and their mental health. We take that seriously, and we have built our platform with that reality in mind. Every tool, every policy, and every support option described on this page is real and available to every xbaj player right now.
This is something we say clearly and without apology: gambling at xbaj is entertainment, not a financial strategy. The games on our platform are designed to be fun, and they are designed with a house edge — meaning that over time, the platform will always make more than it pays out. Wins are possible and they happen every day, but they are not guaranteed, and they should never be relied upon as income.
Before you deposit, ask yourself: can I afford to lose this money? If the answer is no, please do not deposit. Only ever play with money that is genuinely spare — money that will not affect your rent, your food, your family, or your savings if it is lost.
Our team actively monitors player behaviour for signs of problem gambling. Patterns we look for include sudden large increases in deposit amounts, extended unbroken gaming sessions, rapid repeated deposits following losses, and changes in the types of games being played. When these patterns are identified, our responsible gaming team will reach out to the player directly to check in and offer support.
In some cases, we may temporarily restrict an account or request that a player complete a responsible gaming check before continuing to play. These interventions are not punishments — they are part of our commitment to player welfare. We would rather lose a customer than allow someone to be harmed on our platform.
xbaj is strictly for adults aged 18 and above. We verify age at registration and may request additional documentation at any time. We strongly encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites. If you believe a minor has accessed xbaj, please contact us immediately at [email protected].
If gambling is causing you financial stress, relationship problems, or emotional distress, please stop playing and reach out for help. Contact our support team at [email protected] — we are here 24/7 and we will not judge you. Getting help is a sign of strength, not weakness.
For any responsible gaming enquiry, to activate a limit or self-exclusion, or to speak to someone about your gaming habits, contact the xbaj support team at any time:
Email: [email protected] | Available: 24 hours a day, 7 days a week
Play With Confidence
Join xbaj today and enjoy a platform that puts your wellbeing first. Set your limits, play your games, and know that we have got your back every step of the way.
18+ only. Please play responsibly. | Terms & Conditions | Privacy Policy